Iosbet Terms & Conditions – Platform Usage Terms for Malaysia

1Acceptance of Terms & Conditions

By using the platform iosbet in any manner, you confirm that you have read, understood, and agreed to comply with all terms set out in this document. These terms form a legally binding agreement between you (the user) and iosbet (the platform operator).

These Terms & Conditions apply to all activities on the platform iosbet including but not limited to: account registration, depositing and withdrawing funds, use of bonuses and promotions, participation in Live Casino games, table games, slots, jackpots, and Sports Betting covering football, badminton, cricket, and esports.

2Eligibility & Account Registration

To register and use the services of iosbet, you must meet all of the following requirements:

• Be at least 18 years old at the time of registration.
• Individuals must register under their own name — registering on behalf of another person is not permitted.
• Only one account permitted per individual, IP address, device, address, and name.
• Providing accurate, complete and up-to-date personal information at the time of registration.
• Not prohibited or restricted by any applicable local laws from using online gambling services.

iosbet reserves the right to require identity verification at any time, including but not limited to: a copy of your ID, bank statement, or proof of residential address. Failure to provide the requested documents within the specified timeframe may result in your account being suspended or terminated.

3Deposits & Withdrawals

Platform iosbet supports the following payment methods, all of which are recognised in Malaysia:

For withdrawal, the minimum withdrawal is RM30 and the daily maximum depends on the player's VIP tier. All withdrawals are processed within 15 to 30 minutes for fully verified accounts. iosbet reserves the right to hold withdrawals for security or compliance review purposes — this process typically takes no longer than 24 hours.

• Withdrawals must be made to the same method used for your most recent deposit.
• All bonus winnings must meet the wagering requirements before a withdrawal can be made.
• Iosbet does not charge withdrawal fees; however, your financial institution may impose its own charges.
• Withdrawals to third-party accounts are strictly prohibited.

4Bonuses & Promotions

All bonuses and promotions offered by iosbet is subject to the wagering requirements set for each offer. These conditions are clearly stated on each promotion page.

• Players are entitled to receive each type of welcome bonus once only.
• Bonuses cannot be transferred between accounts or to another individual.
• Using multiple accounts to claim the same bonus constitutes fraud and will result in the termination of all associated accounts and forfeiture of all funds.
• Bonus expiry periods are as stated in the relevant promotion terms.
• iosbet reserves the right to withdraw or modify any bonus offer at any time without prior notice.
• Any attempt to abuse the bonus system, including deliberate risk-hedging techniques, may result in the bonus balance being forfeited.

5Casino & Table Game Rules

All games available on the platform iosbet — including slots, baccarat, blackjack, roulette, Sic Bo, Dragon Tiger, Teen Patti, progressive jackpots and all live table games — are operated in accordance with standard and transparent game rules.

• The outcome of all games is final and may not be disputed unless there is clear, verifiable evidence of a technical error.
• In the event of a technical disruption during gameplay, iosbet reserves the right to void the affected round and return the wager to the player.
• The use of any automated software, bots, or unfair methods to gain an advantage is strictly prohibited.
• Minimum and maximum bet limits for each game are as displayed at the relevant table or game.
• Live Casino game results use real physical equipment monitored by cameras and regularly audited to ensure fairness.

6Sports Betting Rules

Sports Betting section iosbet covers a wide range of sports including football (Malaysia Super League, EPL, La Liga), badminton (BWF, Thomas Cup, All England), cricket (ICC), esports, and more.

• All confirmed bets are final and cannot be cancelled by the player.
• If an event is cancelled or postponed by more than 24 hours, all related bets will be voided and funds returned.
• Displayed odds are based on real-time market prices and may change before a bet is confirmed. The odds shown at the time the bet is placed are the odds that apply.
• Live/in-play betting is subject to market availability during the course of a match.
• iosbet reserves the right to void any bets suspected of involving match manipulation or unauthorised inside information.
• Sports betting limits vary by event type, tournament, and the limits set by iosbet for each market.

7Account Security & Responsibility

You are solely responsible for keeping your account username and password secure iosbet you. Please ensure the following:

• Use a strong, unique password that is not used on any other website.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Contact support iosbet immediately if you suspect any unauthorised activity on your account.

iosbet will not be held responsible for any losses arising from unauthorised use of your account due to your failure to keep your login credentials confidential. All activities carried out through your account are considered your own.

8Responsible Gaming

iosbet is fully committed to responsible gaming practices. We believe digital entertainment should be enjoyable, not burdensome. The following self-control tools are available to all iosbet members:

• Daily/Weekly/Monthly Deposit Limit: Set a limit on how much you can deposit within a given period.
• Loss Limit: Set a limit on how much you are willing to lose before the system blocks further bets.
• Session Time Limit: Limit how long you can play in a single session.
• Temporary Self-Exclusion: Suspend your account for 24 hours, 7 days, or 30 days.
• Permanent Self-Exclusion: Permanently close your account if you feel it is necessary.

If you need help or guidance regarding a gambling problem, please reach out to our support team iosbet via live chat or email at support@iosbet.wine. Our Responsible Gaming page contains more detailed information and support resources.

9Account Suspension & Termination

iosbet reserves the right to suspend or terminate the account of any user for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false or misleading personal information during registration or verification.
• Use of multiple accounts.
• Attempting to abuse the bonus or promotions system.
• Self-exclusion request on responsible gambling grounds.

If an account is terminated due to a breach of terms, iosbet reserves the right to retain any balance associated with activities that violate these terms. Valid balances that have met all withdrawal conditions will be returned to the original payment method within a reasonable timeframe.

10Amendments to Terms & Conditions

iosbet reserves the right to amend, update or replace any part of these Terms & Conditions at any time without prior notice. The latest version of the terms will always be displayed on this page with a clear update date.

It is your responsibility as a user to review this page regularly to ensure you remain compliant with the latest terms. Continued use of the platform iosbet following any amendments is considered acceptance of the revised terms.

11Liability Limits & Disclaimer

iosbet provides its platform "as is" and makes no implied warranties regarding uninterrupted availability. We are not liable for:

• Any indirect loss or damage arising from the use of the iosbet platform.
• Service disruptions caused by circumstances beyond our control, including third-party network issues, power outages, or natural disasters.
• Losses arising from betting decisions made by the user.
• Any losses arising from a user's failure to comply with these terms.

Under no circumstances shall the maximum liability of iosbet to any player is limited to the total amount deposited by that player in the 30 days prior to the claim being submitted.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the platform iosbet, please contact us through the following channels:

• Email: support@iosbet.wine
• Live Chat: Available 24/7 in Malay via the chat icon on the iosbet platform
• Average Response Time: Under 5 minutes via live chat

We aim to resolve all complaints within 48 business hours. For issues requiring further investigation, we will keep you updated on the progress of the resolution regularly.