At iosbet, your privacy is more than a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, store and protect the personal data of all our Malaysian players.
This document sets out the Privacy Policy of the platform iosbet (https://iosbet.wine) — how we handle the personal data of all users who register and use our services. This policy is in full compliance with Malaysia Personal Data Protection Act 2010 (PDPA 2010). By using the platform iosbet, you agree to the terms set out in this document.
iosbet takes its responsibility for protecting every player's personal data seriously. We understand that Malaysian players' trust in our platform depends not only on a great gaming experience, but also on the confidence that their personal information is handled with full accountability, care, and transparency.
This Privacy Policy explains what data we collect, why we collect it, who may access it, how it is protected, how long it is retained, and what rights you have as the data owner. We aim to present this information in clear, plain language — not confusing legal jargon.
The core principles governing data handling at iosbet is this: we only collect data that is strictly necessary, we only use it for the stated purposes, and we never sell or disclose your data to third parties for commercial purposes without your consent.
If you have any questions about how iosbet handles your data, please reach out to our privacy team at support@iosbet.wine at any time.
iosbet collects your personal data through various means — directly when you register or interact with the platform, and automatically through standard tracking technologies. The categories of data we collect are as follows:
We does not collect sensitive data such as medical information, religion, political views, or sexual orientation under any circumstances.
Personal data collected by iosbet used solely for legitimate and necessary purposes in order to provide you with the best possible service:
Our commitment: iosbet does not use your personal data for any purpose beyond those stated above. We do not sell player profiles to any third party for marketing purposes.
iosbet holds a firm commitment: we do not sell, rent, or disclose your personal data to any third party for commercial purposes. However, there are limited situations where data sharing is necessary and lawful:
In all of the data sharing situations above, iosbet ensures that only the minimum necessary data is shared, and that all data recipients are bound by legally enforceable data protection agreements.
iosbet invests seriously in security infrastructure to protect your personal data from unauthorised access, loss, or accidental disclosure:
While we take all reasonable steps to protect your data, no system is 100% immune. If you suspect any suspicious activity on your iosbet account, please contact us immediately at support@iosbet.wine.
Platform iosbet uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of certain parts of the platform. iosbet.
Under Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and the commitment of iosbet to privacy, you have the following rights regarding your personal data:
You have the right to request and receive a copy of all personal data that iosbet holds about you within a reasonable timeframe.
You have the right to request correction of any personal data we hold about you that is inaccurate, outdated, or incomplete.
You may withdraw consent for your data to be used for marketing purposes at any time via your account settings or by contacting us.
In certain circumstances, you have the right to object to how we process your data, particularly for direct marketing purposes.
You may request the deletion of your personal data when it is no longer needed for its original purpose of collection, subject to iosbet's legal obligations to retain certain records.
To exercise any of the rights above, please contact us at support@iosbet.wine and clearly state your request. We will process it within 14 business days.
iosbet retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable law. General data retention periods are as follows:
Platform iosbet is strictly for individuals aged 18 and above only. We do not knowingly collect, store, or process personal data of anyone under the age of 18 under any circumstances.
If we discover that personal data belonging to an individual under 18 has been collected — whether through dishonest registration or any other means — we will take immediate action to delete all such data and close the account, with no refund of any winnings that may have been obtained.
If you become aware that someone under the age of 18 is using the iosbet platform, please notify us immediately at support@iosbet.wine. We take child protection in digital environments very seriously.
iosbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, legal requirements, or other legitimate reasons. When material amendments are made:
Continued use of the platform iosbet following any amendment to the privacy policy constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
For any enquiries, complaints, or requests relating to your privacy and personal data at iosbet, please contact our Privacy Officer at:
We take every privacy-related enquiry and complaint seriously. If you are unsatisfied with how we have handled your complaint after following our internal process, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under PDPA 2010.
This Privacy Policy governs all collection and use of personal data by iosbet. It forms part of the complete agreement between you and iosbet, together with our Terms & Conditions and Responsible Gaming Policy.
Iosbet has never sold and will never sell your personal data to third parties. Your data belongs to you.
Terms & Conditions →Six layers of protection ensuring every Malaysian player's personal data remains secure and in their control.
All communications between your device and our servers iosbet is encrypted to industry-standard 256-bit SSL — the same technology used by Maybank and CIMB to protect your online banking transactions.
iosbet is fully compliant with the Malaysia Personal Data Protection Act 2010. This means you have the legal right to access, correct and request the deletion of your personal data at any time.
iosbet never sells, rents, or shares player profiles with any third party for marketing or commercial purposes. Your data is exclusively yours and is only used for purposes you have consented to.
Identity verification process (KYC) iosbet uses secure encrypted channels. Documents you submit — such as a copy of your MyKad — are processed by trained personnel and deleted upon completion of verification in accordance with our retention policy.
Infrastructure iosbet is monitored around the clock by automated security systems that detect and respond to threats in real time — keeping your account and funds protected at all times.
All payment methods iosbet — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks — operate under each provider's own security protocols, supplemented by iosbet's additional layer of protection.
Iosbet responsibly uses your gameplay pattern data to identify players who may need responsible gaming support. This data is never shared with external parties and is used solely to protect your well-being.
Responsible Gaming Controls →Join 380,000+ Malaysian players who trust iosbet for a safe, transparent, and enjoyable gaming experience. Register for free today.
SSL 256-bit · PDPA 2010 · Your data belongs entirely to you